Our Mission, Vision, and Values

Our Mission

To make a positive difference in the place where people live, work,
and play by providing the highest level of fire and emergency
services.

Our Vision

We will be the leading resource for a safer community.

We will:

  • Be an organization held in high esteem and enthusiastically
    supported by the community and by our strategic partners.
  • Be a team who provides efficient and effective response, prevention,
    public education, and communication services and whose members are
    effective, empowered and enthusiastic.
  • Be a proactive leader in emergency services with well-trained
    personnel, with a program of aggressive firefighting, risk
    reduction, and public education.
  • Be a leader in Mason County in emergency medical services innovation
    and committed to the professional development of its members.
  • Provide highly responsive advanced life support, basic life support,
    ambulance transport services.
  • Be an organization recognized for its caring and high-quality
    service.
  • Be a customer and service-oriented organization committed to
    actionable solutions that we can apply to every emergent and
    non-emergent situation we face.

We will achieve our vision through dynamic leadership, adaptability,
open communication, learning collaboration, and shared purpose.

Our Values

  1. DUTY

    We have chosen and sworn to serve our community, our strategic
    partners, and each other. We will ensure competence, skillfulness,
    and effectiveness in the operational environment. We are driven to
    cultivate equitable and responsible solutions to complex and
    challenging issues.</span >

  2. INTEGRITY

    We will do what is right, even when it’s the hard right. We will
    think and act ethically in all aspects of department
    business.</span >

  3. RESPECT

    We will be nice and kind, all the time. We affirm and elevate
    equity to all team and community members. We are always
    considerate of people’s experiences and backgrounds.</span >

  4. COMPASSION

    We always operate knowing that we provide essential lifesaving
    and community-focused services under a myriad of conditions and
    that these services must be delivered in a professional,
    thoughtful, considerate, and ethical manner.</span >

  5. RELIABILITY

    We will be proactive in identifying the needs of the community as
    they pertain to emergency and non-emergency services. We will
    follow through on promises and commitments. We are entrusted and
    fit to be the caretakers of publicly owned resources.</span >

  6. ORGANIZATIONAL MINDFULNESS

    We will rethink fire and emergency service traditions and customs
    that do not add value to the organization. We establish team
    member well-being, safety, and health as essential for
    organizational success.</span >